Due to the Canada Post strike, delivery of packages has been affected. We are working diligently and tirelessly to respond to all customers and to complete orders and get shipments out as soon as possible. Thank you for your understanding.

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Shipping

When will my order ship?

If placed before 5 PM ET, most orders will leave our warehouse within two business days. Orders placed on weekends or holidays will not ship until the following business day. 

Many custom-ordered, bespoke, or back-ordered products will ship within a few days. We will email you updates on ship times.

We’ll email you tracking as soon as it’s available, and the final delivery will be through Canada Post or UPS. Once your order leaves our warehouse, tracking is typically updated within 24 hours.

During the holidays, our carriers do their best to deliver your package on time, but we can’t foresee any possible delays or problems.

Shipping Costs

Shipping costs are automatically calculated based on the weight of the products. This way, you will only be paying exactly what it costs.

Where do we ship from?

We ship from our warehouse in Moncton, NB.

Returns

Please see the refunds and returns page here.